⚠️ Important Notice: Dear Valued Customers, Please note our branches, staff, vendors or any representative will never ask for payment for courier delivery. Kindly do not share your bank details, OTP and do not click on any link sent to your phone for UPI/online payment. Some fraudsters are updating their mobile numbers on Google, Justdial and other websites as franchise/branch of Akash Ganga Courier Limited and ask customers for Rs. 5/- or 10/- for delivery of their parcel. Please get in touch with our offices ONLY through contact numbers found on our official WEBSITE.   ⚠️ Important Notice: Dear Valued Customers, Please note our branches, staff, vendors or any representative will never ask for payment for courier delivery. Kindly do not share your bank details, OTP and do not click on any link sent to your phone for UPI/online payment.

Privacy Policy

How we collect, use, and protect your personal information

Akash Ganga Courier Limited is committed to protecting the privacy and confidentiality of its customers, clients, and users ("Service Seekers"). This Privacy Policy explains how we collect, use, store, and protect your personal information.

1
Introduction

Akash Ganga Courier Limited is committed to protecting the privacy and confidentiality of its customers, clients, and users ("Service Seekers"). This Privacy Policy explains how we collect, use, store, and protect your personal information.

2
Information We Collect

We may collect the following information while providing our services:

  • Name of consignor and consignee
  • Address for pickup and delivery
  • Contact details (mobile number, email, etc.)
  • Shipment details (contents, weight, value if declared)
  • Identification details (if required for specific shipments)
3
Purpose of Data Collection

The information collected is used for:

  • Processing and delivering shipments
  • Communication regarding pickup, transit, and delivery
  • Generating invoices and maintaining records
  • Resolving complaints, disputes, or claims
  • Improving our services and operations
4
Sharing of Information

We may share customer information only when necessary:

  • With our employees, delivery staff, and service partners for completing deliveries
  • With transportation providers (airlines, railways, third-party logistics)
  • When required by law, government authorities, or legal processes

We do not sell or rent personal information to any third party.

5
Data Security

Akash Ganga Courier Limited takes reasonable measures to protect personal information from unauthorized access, misuse, or disclosure. However, while we strive to use commercially acceptable means to protect data, we cannot guarantee absolute security.

6
Data Retention

Customer and shipment data may be retained for record-keeping, legal, and operational purposes for a reasonable period, as required under applicable laws or business needs.

7
User Rights

Service Seekers may:

  • Request access to their personal information
  • Request correction of inaccurate data
  • Contact us for any concerns regarding their data
8
Cookies & Website Usage

If our website is used, we may collect limited technical data such as IP address, browser type, and usage patterns to improve user experience.

9
Changes to Privacy Policy

Akash Ganga Courier Limited reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting or notification.

10
Contact Information

For any queries or concerns regarding this Privacy Policy, you may contact us at:

delhi@akashganga.info