⚠️ Important Notice: Dear Valued Customers, Please note our branches, staff, vendors or any representative will never ask for payment for courier delivery. Kindly do not share your bank details, OTP and do not click on any link sent to your phone for UPI/online payment. Some fraudsters are updating their mobile numbers on Google, Justdial and other websites as franchise/branch of Akash Ganga Courier Limited and ask customers for Rs. 5/- or 10/- for delivery of their parcel. Please get in touch with our offices ONLY through contact numbers found on our official WEBSITE.   ⚠️ Important Notice: Dear Valued Customers, Please note our branches, staff, vendors or any representative will never ask for payment for courier delivery. Kindly do not share your bank details, OTP and do not click on any link sent to your phone for UPI/online payment.

Shipment Policy

Guidelines for documentation, weight calculation, and prohibited items

1
Mandatory Documentation — Domestic Shipments
  • GST Invoice
  • E-Way Bill (where applicable)
E-Way Bill Rules
  • Mandatory if shipment value exceeds ₹50,000
  • Must contain complete details of goods being transported
E-Way Bill Required Even Below ₹50,000 In:
  • Movement of handicraft goods
  • Inter-state job work
2
Cases Where E-Way Bill is Not Required

E-Way Bill is not required in the following cases:

  • Goods value below ₹50,000 (except mandatory cases mentioned above)
  • Goods transported under customs bond or customs supervision, including:
    • Port / Airport → ICD / CFS
    • ICD / CFS → Port / Airport
    • One customs station to another
  • Goods in transit to/from Nepal or Bhutan
  • Goods transported for Ministry of Defence
  • Used personal and household goods
3
Mandatory Documentation — International Shipments

The following documents are compulsory:

Invoice
Packing List
KYC Documents
Declaration Letter
Aadhar Card
PAN Card
4
Volumetric Weight Calculation

Shipment charges may be calculated based on volumetric weight (dimensions in cm):

Domestic — Train Mode
L × B × H ÷ 4500
Domestic — Air Mode
L × B × H ÷ 5000
Road Express
L × B × H ÷ 3500
International Shipments
L × B × H ÷ 5000
5
Prohibited Items

The following items are strictly not accepted for shipment:

IATA restricted articles
Gold, silver, diamonds & precious items
Cash or cash equivalents
Firearms, ammunition & fireworks
Explosives & military equipment
Tobacco & tobacco products
Drugs & alcoholic beverages
Any type of liquid products
Flammable or chemical powders
Pornographic materials
Share certificates & lottery tickets
Poultry, livestock, plants or biological items
Human remains, organs or body parts
Shipments to Cantonment / APO addresses
Shipments for unserviceable/restricted locations
Any dangerous or hazardous item
6
Limitation of Liability & Insurance
  • Akash Ganga Courier Limited shall not be liable for any loss, damage, delay, or non-delivery of documents or parcels under any circumstances beyond its control.
  • In any case, the maximum liability of Akash Ganga Courier Limited shall be limited strictly to the amount of courier charges paid for the shipment. No additional compensation or claims shall be entertained.
  • The company shall not be responsible for any indirect loss, business loss, or consequential damages arising out of delay, loss, or damage of the shipment.
  • Transit Insurance is the sole responsibility of the Service Seeker (Customer). If the shipment contains valuable goods, the customer must arrange for appropriate insurance coverage at their own cost.
  • In the absence of insurance, the customer shall bear all risks of loss or damage during transit.